Frequently Asked Questions

We produce four main categories: PU (Polyurethane) insoles for high durability and shock absorption, Memory Foam insoles for all-day plush comfort, Latex insoles for breathable elasticity, and Genuine Leather insoles for premium dress footwear. Each can be customized in density, thickness, and surface finish.

Absolutely. As an OEM/ODM manufacturer, we work from your specifications—whether it’s a unique size, multi-layer structure, fabric top cover, or printed logo. Send us your design files or a reference sample and our engineering team will develop a prototype.

Yes, we provide free samples for stock designs. Custom samples are developed within 5–7 working days. Express shipping is available (DHL/FedEx/UPS), typically arriving in 3–5 business days.

Our materials meet EU REACH, RoHS, and US CPSIA standards. We can provide third-party lab test reports upon request. If your market requires specific certifications (e.g., OEKO-TEX), let us know and we’ll accommodate.

Our standard MOQ is 3,000 pairs per style. For first-time trial orders, we can negotiate down to 1,000–2,000 pairs depending on the material and complexity. Contact our sales team for a specific quotation.

Standard production lead time is 25–35 days after order confirmation and deposit receipt. Larger orders or highly customized designs may take 40–50 days. We provide a detailed production timeline with every quotation.

We accept T/T (30% deposit, 70% before shipment), L/C at sight for established buyers, and Western Union for sample fees. For long-term partners, we offer flexible terms including T/T 30/70 and net 30 terms after credit evaluation.

We ship via sea freight (FCL/LCL), air freight, and express courier (DHL, FedEx, UPS). For bulk orders, sea freight is the most economical. For samples and small trial orders, express courier is recommended.

Yes. We export to over 40 countries including the United States, Canada, UK, Germany, France, Australia, Japan, South Korea, and across the Middle East and Southeast Asia. We handle all export documentation including Certificate of Origin, Form A, and Form E where applicable.

Standard packaging is 100 pairs per carton in polybag with printed insert card. We also offer retail-ready packaging with branded header cards, hang tags, boxes, and display trays. Custom packaging design is available for bulk orders.

Yes. We are a fully integrated OEM/ODM factory offering complete private label solutions—from product development, material selection, and mold creation to custom packaging and drop shipping. Your brand, our factory.

BUYUN has over 40 years of insole manufacturing expertise, founded in 1986. We operate two production lines—PU (3 million pairs/month) and thermoforming (1.8 million pairs/month)—with a total capacity of 4.8 million pairs per month.

We welcome factory visits! Our facility is located in Chengxi Industrial Park, Huixian City, Henan Province, China. Please schedule in advance so we can arrange an interpreter and dedicated tour. Contact us at china@buyuninsole.com to plan your visit.